| Publisher | Free Press |
| Publication date | March 5, 1997 |
| Edition | First Edition |
| Language | English |
| Print length | 288 pages |
| ISBN-10 | 0684825805 |
| ISBN-13 | 978-0684825809 |
| Item Weight | 1.2 pounds |
| Dimensions | 6.25 x 1 x 10 inches |
| Best Sellers Rank | #3,756,661 in Books (See Top 100 in Books) #184 in Product Management #384 in Industrial Management |
| Customer Reviews | 4.5 (18) |
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